Refund Policy
Returns
Unfortunately we don’t provide refunds. But we accept returns and exchange options on certain products. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Unfortunately we don’t provide refunds. But we accept returns and exchange options on certain products. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you exchange.
Sale items (if applicable)
Only regular priced items may be accepted for returns, unfortunately sale items cannot be returned.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Snehamjewelspvtltd@gmail.com and bring your item to: Old No. 27, New No. 12, Govindarajulu Street, Avinashi Road,Tirupur, Tiruppur, Tamil Nadu, 641602.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should visit our store with your product to: Old No. 27, New No. 12, Govindarajulu Street, Avinashi Road,Tirupur, Tiruppur, Tamil Nadu, 641602
You will be responsible for paying for your own travelling costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item+, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
